Friday, October 31, 2014

6-step plan for managers to turn around angry employees

By Tim Gould


Let’s face it. Working isn’t always a day at the beach. People get frustrated and angry — and frustrated employees aren’t productive. So HR expert Mel Kleiman has come up a few ways for your managers to bring angry employees back into the fold.  

According to Kleiman, who runs the consulting firm Humetrics, angry or frustrated employees have three choices: They can speak up, let things simmer inside, or they can leave.

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