Many firms are learning the hard way that not training managers and supervisors properly on how to recognize situations when the ADA could be in play has major and costly consequences.
At at the recent Mid-Sized Retirement & Healthcare Plan Management Conference in San Diego, Buck Consultants’ Ophelia W. Galindo outlined some of the major trigger events that suggest that the ADA — and the interactive process — might come into play.
4 events to watch for
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