Top 10 mistakes managers make when giving feedback

by Christian Schappel

Orchestrating a great feedback session is as much about what you shouldn’t do as what you should. 
According to Suzanne Lucas, the Evil HR Lady (EvilHRLady.org), giving feedback improperly is as bad as not giving feedback at all.
Adding to the equation is the fact that many companies, during manager training, tend to focus entirely on what should be done and said in employee feedback sessions — rather than also training mangers on what costly actions and phrases should be avoided at the same time.
So Lucas shared in her always-excellent Inc. Magazine column 10 mistakes that should never be made when providing employee feedback.
Pass these abbreviated versions along to your managers (and go to Lucas’ column for a full breakdown):

• No. 10: Forgetting to say what you want. Don’t just tell employees what they screwed up. Tell them what you want them to do going forward.
• No. 9: Failing to document. Create a paper trail. It helps when you have to justify a decision. Document not only what the employee did wrong, but also what goals you set for them in the future.

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