A real-world approach to getting the feedback you need from employees

by Guest Author

See if this sounds familiar: During an annual review with one of your department employees, they tell you that everything is fine and they couldn’t be happier – yet a month or two later they resign. What happened? Guest poster Deb Dwyer, founder and president of HSD Metrics, offers some perspective.  
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You may think that you give your employees every opportunity to share, but the results say otherwise. As much as employees might do their best to give you a forthright answer, you can also expect that they’re holding back – in order to protect themselves, keep their options open or out of fear or nervousness.

So how can you get honest answers?

Stick with these strategies for asking the toughest questions. Doing so will give you the best shot at improving engagement and reducing turnover.

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