8 common but costly benefits communication mistakes

By Jared Bilski

Here are a few stats that really drive home just how critical benefits communication is for HR pros:
When employees that were offered rich employer benefits received poor communication, just 22% of those workers reported being satisfied with their benefits.

On the other hand, when employers with less-rich benefits communicated those benefits effectively, 76% of workers reported being satisfied with their employers’ benefit offerings.
These stats were part of a recent study by Towers Watson WorkUSA study.

At the 2015 Mid-Sized Retirement & Healthcare Plan Management Conference in San Diego, Benefits Strategist Julie Adamik used those surprising stats as an opening to launch into a presentation about effective benefits communication.

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