By Christian Schappel
Of course, if an employee on your health plan has an emergency, you want him or her to go to the ER — no questions asked. The problem is, many people unfamiliar with the inner-workings of the health system think it’s acceptable to visit the ER for more routine care — and that costs health plans plenty.
A key contributor to rising healthcare costs: Health plan participants utilizing uber-expensive ER services for non-emergency services.
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