Benefit Advisors Account Executive Nicole Phoenix returned last week after graduating from UnitedHealthcare’s Knowledge Institute, a week-long insurance course held at The Conference Center at North Pointe in Lewis Center, Ohio.The United Advantage Knowledge Institute covers a wide array of subjects including network contracting, COBRA trends and claims management as they relate to small and large businesses throughout the country.
Phoenix said she gained intricate industry knowledge during her stay in Ohio. “I found the broad scope of industry information very interesting and educational,” she said. “Not only was it a learning experience, but also a crash course in professional development from one of the largest and most reliable names in health insurance. Being given the opportunity to attend the institute is something that will benefit my career, and my clients, for years to come.”
